Order your free Frequent Traveler Card now - and secure all the benefits:
More questions and answers about Frequent Traveler Cards can be found here:
Your Frequent Traveler Card is free of charge.
We will mail your Frequent Traveler Card to you at the address you specify, within a few days after you have submitted the necessary documents.
If you wish, we can also deposit your card at the terminal for you. In this case, you receive your Frequent Traveler Card directly when you purchase your ticket at our sales container, and immediately enjoy all Frequent Traveler Card holder benefits.
If you wish to apply for a Frequent Traveler Card at the Islander rate, the conditions of Price Category S of our CarTrain to Sylt rate must be met, and you must submit proof of this (see here).
The required proof includes a copy of your vehicle registration papers / your vehicle license, Part 1 registered to Sylt or a town on Sylt
The Frequent Traveler Card contains all information that is relevant for using the card (address[es], vehicle data, bank details if applicable) in electronic form.
Your first name, last name, license plate number, and customer number are printed on the Frequent Traveler Card. Frequent Traveler Cards for Islanders are labeled accordingly.
As a Frequent Travelers, you always travel at the low 10-Ride Card rate. All the trips purchased by a Frequent Traveler Card holder at the terminal and online are automatically recorded and added up in the Frequent Traveler Card holder’s account in such a way that after ten trips (round-trip ticket counts as two trips), the respective difference is credited to the Frequent Traveler Card holder account for all trips with a fare higher than the reduced rate of the 10-Ride Card, irrespective of the vehicle. Any reservation fee for online tickets is not affected by this.